Are my goods hazardous or dangerous?

Dangerous/hazardous goods are any item or material that could endanger or harm drivers, handlers or any persons, property or the environment.  Myparcel does not ship dangerous or hazardous goods. It is your responsibility to be aware of the contents of all items shipped and ensure that no hazardous or dangerous goods are contained therein. For a comprehensive list of dangerous […]

How do I update my member details?

You can update your member account details by logging in and clicking Profile on the top menu bar. When you have altered your details, scroll to the bottom of the page and click the Update button.

What is Myparcel?

Myparcel is a value-for-money online freight brokering and delivery system, available for anyone to use. It allows you to instantly see the best quotes from multiple transport carriers to ship your goods door-to-door anywhere in Australia. All you need to do is select your preferred quote, provide the freight information, and use your credit/debit card to pay. No need to […]

Can I email myself a copy of the receipt?

Myparcel automatically emails you a PDF tax invoice/receipt in the booking confirmation email. You can also view, download and email your past order details including tax invoices/receipts via your Myparcel Member Dashboard.

How do I see my previous deliveries?

By signing up as a Myparcel member, you can easily manage your bookings and track all your current and previous deliveries via your Myparcel Member Dashboard. The Member Dashboard can be accessed via the top menu bar when you are logged in. You can search for names, addresses, dates, etc., print or export selected bookings to a CSV file, and […]

Is my address residential or commercial?

Residential addresses are buidings where people live. A business operating from home or an apartment building are examples of residential addresses. Commercial addresses are buildings zoned for commercial use. They normally have a reception or front-desk, or a loading dock or delivery drop-off window or area. Examples of commercial addresses are office buildings, retail stores, shopping centres, factories, warehouses, hotels, […]

Which quote is the fastest?

The fastest delivery quote can be selected by finding the earliest date in the Delivery ETA column. Note that these dates are best estimates and not guaranteed delivery dates.

Which quote do I choose?

To choose the least expensive quote, select the quote listed first on the results page. To choose the fastest delivery quote, find the earliest date in the Delivery ETA column and select that quote. You may also like to choose a quote from a particular transport carrier. Myparcel always lists the lowest price quotes first!

How do I log in?

If you have previously signed up as a member, you can log in by clicking the Log In button at the top right-hand side of any page. You will be presented with a login window. Enter the email address which you signed up with in the first field, and your password in the second field. Then click the LOG IN […]