We recommend using Google Chrome for the most user-friendly Myparcel experience. However, Myparcel will work with nearly all browsers, including Apple Safari, Microsoft Edge and Firefox. Older versions of Microsoft Internet Explorer are the only browser we would recommend avoiding.
There are a number of different Myparcel documents you may need to print, including: Labels Manifests Booking Details Receipts Consignment Notes Customs Declarations / Commercial Invoices Some of these are in the form of a PDF document, and some are in the form of a Web Page (HTML document), and the method of printing each may vary slightly depending on […]
If you are trying to print a booking, label, manifest, consignment note, customs declaration or receipt and it is printing too small or too large on the page, or using too many pages to print, you will need to adjust your browser’s print settings. Every browser has a different method for changing the size of the print. The print settings […]
Myparcel may send you a price adjustment notification to refund, discount or surcharge your booking. Some of the possible reasons why you may receive an additional charge include but are not limited to: The declared weight is less than the actual weight The freight dimensions that were entered in Myparcel are incorrect Freight wasn’t packaged appropriately Labels were not attached […]
As a business, before offering your product to an international market (or markets), we recommend: Researching the restrictions and regulations of the country you wish to ship to Identifying a demand for your product, and where your product will stand among local competition Understanding the duties and taxes you may face Have a policy in place specifically for international shipping, […]
All countries have different specifications of what they will import and export. It is the sender’s responsibility to research and comply with: the rules and regulations of the country of import, and the rules and regulations of the country of export (Australia) If you do not comply with these regulations, you may be liable for additional charges. As a […]
Yes, you can send excess luggage through Myparcel, provided you are able to declare all the contents of your luggage and will be able to provide a secure location to drop off and pick up the luggage while you are travelling. Keep in mind, your luggage will most likely take longer to arrive in the country you are travelling to […]
Yes, you need to declare each individual item. For example, if you are sending a woman’s t-shirt, candle and silver bracelet in the same box, you need to declare each item using its individual AHECC Code. Countries like to keep track of how much/many of each item type they are importing into their country, particularly if it is a commercial […]
Some of the most common AHECC codes are listed in Myparcel’s export code selector. Some additional useful codes are: Item Type AHECC Code Gingerbread 19052000 Ballpoint pens 96081000 Registers, account books, notebooks, order books, receipt books, letter pads, memorandum pads, diaries and similar articles 48201000 Books 49019900 Photographs 49119100 Cotton Baby Garments 62092000 Sunglasses 90041000 Balls (e.g. Basketballs, netballs, volleyballs, […]
Yes. Every international shipment needs an accurate AHECC Code for each individual item within a shipment.